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SHIPPING POLICYLast Updated: May 27, 2025Thank you for shopping at SaforoBestComputers! This Shipping Policy outlines our shipping practices, delivery times, and costs for orders placed on https://www.google.com/search?q=saforobestcomputers.com.1. Shipping DestinationsWe currently ship to addresses within Ghana only.We do not offer international shipping at this time.2. Shipping Options and CostsWe offer various shipping options to meet your needs. Shipping costs are calculated based on the weight, dimensions, and destination of your order, and the chosen shipping speed. The exact shipping cost for your order will be displayed at checkout before you complete your purchase.Our primary shipping methods include:Standard Delivery: This is our most common shipping option for nationwide deliveries.Accra & Tema: Typically delivered within 1-2 business days after dispatch.Other Regions (e.g., Kumasi, Takoradi, Tamale): Typically delivered within 2-5 business days after dispatch.Express Delivery (Available in select areas/for specific items): For urgent orders, we may offer express delivery at an additional cost.Accra & Tema: Typically delivered within 24 hours after dispatch (for orders placed before [e.g., 12 PM GMT] on a business day).Please note: Express delivery availability will be shown at checkout if applicable to your order and location.Pick-Up from Store/Location: You may have the option to pick up your order directly from our physical location during business hours.Location: [Your Physical Address, e.g., SaforoBestComputers, Ring Road Central, Accra]Availability: Typically ready for pick-up within [e.g., 2-4 hours] for in-stock items after order confirmation. You will receive an email or SMS notification when your order is ready for collection.3. Order Processing TimeBusiness Days: We process and dispatch orders from Monday to Friday, excluding public holidays in Ghana.Processing Time: Orders are typically processed and dispatched within 1 business day after payment confirmation. Orders placed after [e.g., 2:00 PM GMT] or on weekends/public holidays will begin processing on the next business day.You will receive an email notification with tracking information once your order has been dispatched.4. Estimated Delivery TimesThe estimated delivery times provided above are approximate and begin from the date of dispatch, not the order date. While we strive to meet these estimates, actual delivery times may vary due to factors beyond our control, such as:Remote delivery locations.Unforeseen weather conditions.Traffic delays.Customs processing (though rare for domestic shipping within Ghana).Public holidays or peak seasons (e.g., Christmas, Black Friday).5. Shipping Confirmation & TrackingOnce your order has been dispatched, you will receive a shipping confirmation email containing your tracking number and a link to track your package's progress.Please allow up to 24 hours for the tracking information to become active after you receive the email.6. Delivery Attempts & Unsuccessful DeliveriesOur delivery partners will typically make [e.g., two] attempts to deliver your package.If delivery is unsuccessful after these attempts, the package may be returned to us. In such cases, additional shipping charges may apply for re-delivery, or the order may be cancelled with a refund issued less the original shipping costs and any return shipping fees incurred.It is your responsibility to ensure that the delivery address provided is accurate and that someone is available to receive the package.7. Risk of LossThe risk of loss and title for all products purchased from SaforoBestComputers pass to you upon our delivery to the carrier (shipping company).While we ensure proper packaging, we are not responsible for packages lost or damaged in transit after they have been handed over to the shipping carrier. However, we will assist you in filing a claim with the carrier if needed.8. Damaged or Missing Items Upon ArrivalUpon receiving your order, please inspect the package and its contents immediately.If your package appears damaged upon delivery, or if any items are missing or incorrect, please:Note the damage with the delivery person, if possible.Take photos of the damaged packaging and items.Contact us immediately (within [e.g., 24-48 hours] of receipt) at [Your Phone Number] or [Your Email Address] with your order number and details of the issue.We will investigate the issue and provide instructions on how to proceed (e.g., return, replacement, refund).9. Contact InformationIf you have any questions or concerns about our Shipping Policy, please contact us at:SaforoBestComputers [Your Physical Address, if applicable] [Your City, Ghana] Phone: [Your Phone Number] Email: [Your Email Address] Website: [Your Website URL]
